About Us
Who We Are
Here at Peakbase Support and Care Limited, we are working towards becoming the leading independent provider of support for people with mental health conditions, autism, learning disabilities, and other complex care needs in the UK. We deliver unmatched quality accommodation and support across the country. Our dynamic services allow and motivate people to reach their goals, equipped with bespoke care solutions.
We empower individuals through our range of services, whether they need round-the-clock support or only limited assistance. Our staff provide a person-centred approach to care, keeping the client – their needs and emotions – at the centre of everything we do.
Our Aims and Objectives:
Here at Peakbase Support and Care Limited, we believe in:
How we can help
People with mental health conditions, learning disabilities or autism can encounter struggles in everyday life. We take a proactive approach at Peakbase Support and Care Limited, encouraging individuals to participate in meaningful and practical activities that explore and celebrate their strengths and qualities. Through these activities, we can also highlight areas for development with our clients, ensuring we provide a comprehensive care package.
We focus on preparing service users for working life and exploring opportunities matched to their abilities, allowing them to develop skills and greater independence. Clients receive professional assistance with these tasks. Through such practices, we encourage individuals to live life as they wish, maximising their self-belief and confidence.
Our Principles
Peakbase Support and Care Limited is focused on delivering expert care and support to clients with mental health conditions, learning disabilities, or autism. We aim to become the best care company in the UK, offering advanced support to people who encounter difficulties in daily life. By offering a bespoke support package, we seek to integrate service users into the community – giving them independence and freedom of choice.
All of us want to live life to the fullest and achieve our personal goals. Those who have mental health challenges, autism or learning disabilities can experience difficulty in social situations and interactions, which often leads to feelings of isolation. Peakbase Consult aims to boost their confidence and self-esteem, motivating them to get involved and enjoy active social lives. We ensure our clients receive a tailored support package by taking their personal preferences into account. Keeping our service users at the core of everything we do means they gain a better outlook on life and can establish genuine relationships.
Highly Trained, Expert Staff
Our well-trained, professional staff ensure Peakbase Consult offers a safe, high-quality service. We make sure all our service users receive an appropriate bespoke support package and feel connected and secure.
All our services meet the relevant safety and legal requirements for our sector. Our safety policy is enforced by our regulation team and is consistently adhered to by staff. Our specialist services and programmes have been approved by the required regulators and quality assurance bodies, further ensuring we offer the very best support.
Our goal has always been to become the number one choice provider for people with mental health conditions, autism, or learning disabilities. Safety and fire audits are regularly conducted by health and safety experts to ensure our state-of-the-art accommodation remains safe. This rigorous approach ensures maximum safety for both staff and clients using our service.
Ensuring Your Safety
Incident Management
Incident management is a crucial aspect of keeping our accommodation safe and secure. It allows us to identify potential hazards and implement preventative measures. With a specialised incident management team, we can assess risks and their impact on the service we provide. Through their expert guidance and knowledge, we ensure our accommodation remains secure and that we proactively prevent incidents.
Compliance
Regulators and assurance staff regularly inspect Peakbase Consult’s services. All of our facilities meet national regulatory standards. Our Director of Compliance continually monitors these services and assists us in achieving the highest rates of compliance with all regulations.
Internal Inspection
We carry out internal inspections for any sites at risk of non-compliance, with Compliance Inspectors conducting a complete analysis of the environment and monitoring it closely. They offer solutions to help our facilities meet all specifications established by law.
Compliance Inspector
The services we offer are regularly checked and analysed by our Compliance Inspectors, who ensure all our facilities adhere to national standards. They also provide feedback and suggestions on how we can further improve our work and where these improvements can be made. This allows us to remain at the forefront of our sector.
Why Should You Choose Peakbase Support and Care Limited
Expert Professionals
Our quality of work makes us stand out from the competition. Our experienced professionals – who have extensive experience working with people on the autism spectrum, with learning disabilities, and with mental health conditions – ensure that all our clients receive the highest level of care and support, adapted to their personal needs.
Superior Service
Supporting individuals in their personal development is as important as assisting them with daily activities. We do help with everyday tasks such as eating, dressing, and bathing, but we elevate our care by boosting each person’s independence and confidence. We want our clients to truly enjoy their independence and feel valued. We achieve this by making positive, constructive changes and looking towards a better future through supporting education and job opportunities.
Complaint Management
To ensure the smooth running of our organisation, we make sure our clients are satisfied, feel listened to and, most importantly, are happy. We work tirelessly to ensure the very best service. When a client or loved one comes to us with a concern or query, we respond and offer a resolution as quickly as possible.
Our complaint management system addresses and resolves concerns as they arise. Complaints are always handled with discretion and professionalism, and people never have to wait long for a resolution.
